ABOUT

Share's Contract With You

Before you start your counselling session, there are a few of things that you need to know. Your counsellor will read a brief statement. At the end  they will ask you if you agree and are happy to proceed ? If  you answer 'no' they will offer you  alternative phone numbers to call who may be able to help you further.

 Share's sessions are confidential.  However, there are some circumstances, when we will break that confidentiality:

 Firstly,  our counsellors and supervisors  talk about their work to make sure they are doing the best job they can for you, the client. Secondly, if you and or  the counsellor feel it's in your best interest that they pass certain information on to others, for example if you are suffering or likely to suffer significant harm  or if you tell  your counsellor about others that may be in harmful situations/at risk’.

  You also need to know that your counsellor will take  brief notes about your work together, which is  used in a safe and ethical manner, in line with EU General Data Protection Regulations May 2018.  It is not shared with other people without your consent except, as stated above, in circumstances likely to involve serious harm.  You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format.  You also have the right to ask for an amendment or to change any incorrect information about you. You have the right to ask Share to erase any information that we hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are binding unless it’s information that we  (Share)  have a legal obligation to retain.

Cancelled / missed  appointments: Please be aware, there is a high demand for our service.  Appointments that are missed  incur a considerable cost to the organisation ,  denying  opportunity to others.  We ask that you commit to be available for all appointments,  but that you give  a minimum of 48 hours notice if unable to keep an appointment. Should you miss an appointment,   Share reserves the right to  discontinue your counselling.  You may re-apply later if you wish and your name added to the waiting list.  If you decide not to continue, please notify Share as soon as possible.

Please be aware that we are a counselling not a crisis service, therefore  there are limits to what we can offer you in terms of support. For example, if you are hearing voices, we may have to refer you on to someone with more experience.

We can offer you a maximum of 6 sessions, and each session can last up to 50 minutes. After that time we will have to stop, but you can go back on our waiting list

Finally, Share is a totally free counselling service, but like everyone else we have overheads. So if you'd like to donate to us you'll find details on our web site.

Alternatively  Shop on AmazonSmile at https://smile.amazon.co.uk/ch/1162458-0, and Amazon donates to Share Young People'S Counselling Service, at no cost to you. AmazonSmile is also available in the Amazon Shopping App to all AmazonSmile customers using supported Android devices.

CONNECT​ WITH US:​​

Oakley Community Resource Centre, Clyde Crescent

Cheltenham

GL52 5QJ

Registered Charity Number 116245

OPENING HOURS

ADDRESS

Tel. 07928 775015

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